Frequently Asked Questions

Frequently Asked Questions (FAQ)

General Information

How do I place a custom order?

The best way to start is by clicking our [Order] tab and filling out the [Custom Intake Form]. This helps me get all the details so I can give you an accurate quote and timeline.

Where are you located?

1563 Essentials LLC is based in Commerce, Texas, and we proudly serve Greenville and surrounding areas. We offer local pickup and nationwide shipping!

What is your turnaround time?

Our standard production time is 7–14 days. Since every item is handmade with care, this allows us to ensure the highest quality.

The 1563 Loyalty Program

How does the Loyalty Program work?

It’s simple: Buy 10 shirts, get the 11th one FREE! We track your orders digitally so you never have to worry about losing a punch card.

How do I check my shirt count?

Visit our [Loyalty Program] page and search for your name. You’ll see your history and how close you are to your next freebie!

Note: Our database is updated every Friday.

Custom DTF Transfers (Ready-to-Press)

Do you sell just the transfers?

Yes! We offer professional-grade DTF transfers for $0.03 per square inch. No minimum order required!

What makes your transfers different?

We provide a "Success Pack" with every order. Your transfers arrive pre-cut and individually layered with protective parchment paper to prevent sticking. Every order includes a physical Pressing Guide.

Payments & Shipping

What payment methods do you accept?

We offer several secure ways to pay:

• Mobile Apps: Cash App, Venmo, Zelle, and Facebook Pay.

• Professional: Square (Credit/Debit) and PayPal.

• Cash: Accepted for returning customers.

How does shipping work?

Local pickup in Commerce or Greenville is free! Shipping is available for an additional fee based on the weight and destination of your package.

Care & Quality

Can I bring my own shirt?

Yes! If you have a specific garment you’d like me to use, you are welcome to bring it. We will deduct $5.00 from the total price of the item. > Note: 1563 Essentials LLC is not responsible for any damage to customer-provided items during the heat-press process.

How should I wash my custom items?

To keep designs vibrant, wash inside out in cold water and tumble dry on low heat. Please wait 24 hours after receiving your item before the first wash.